PKA98 FAQ – Every Question Pakistani Players Ask, Answered

Account The minimum age to register and play at pka98 is 18 years. This is a hard rule with zero exceptions. Age is verified using your date of birth at registration and cross-checked against your CNIC during withdrawal KYC. If pka98 discovers a player is under 18 at any point, the account will be closed immediately and any deposited funds returned. pka98 has a zero-tolerance policy on underage gambling.

Account No. pka98 enforces a strict one-account-per-player policy. Creating multiple accounts is considered bonus abuse and will result in all associated accounts being permanently closed and any bonus-derived winnings being forfeited without exception. If you have lost access to a previous pka98 account, contact support@pka98.app with your registered name and mobile number to recover it rather than creating a new one.

Account Go to the pka98 login page and click "Forgot password?" below the password field. Enter your registered email address and click Submit. A secure password reset link will be sent to that email within 2–3 minutes. Click the link and set a new password. The link expires after 24 hours. If you do not receive the email, check your spam folder. If it is still not there, try alternative email addresses you may have registered with, or contact pka98 at support@pka98.app for manual account recovery.

Account pka98 requires KYC verification for withdrawals above Rs 50,000. The standard documents required are a clear photo of your CNIC (both sides) and a selfie holding your CNIC. For larger withdrawals, proof of address may also be requested. KYC is processed within 24 hours during business days. Submitting accurate information during registration speeds up the KYC process significantly when the time comes. Players who have not completed KYC will find withdrawals held until verification is passed.

Account To close your pka98 account, contact support@pka98.app from your registered email address and request account closure. Any remaining PKR balance will be returned to your most recent payment method within 5 working days. If you are closing your account because of concerns about your gambling habits, pka98 strongly recommends using the self-exclusion option instead, as this provides stronger protections. See our Responsible Gaming page for details on self-exclusion.

Deposits pka98 accepts the following PKR payment methods for deposits: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT Bank Transfer and Visa/Mastercard bank cards. All deposits are processed in Pakistani Rupees – there are no foreign currencies, no conversion fees and no hidden charges on standard deposits at pka98. For more details, visit the Deposit and Withdrawal page.

Deposits The minimum deposit at pka98 is Rs 500 via Easypaisa or JazzCash. The minimum via IBFT bank transfer or Visa/Mastercard is Rs 1,000. There is no maximum deposit limit imposed by pka98 on standard accounts, though individual payment providers may have their own daily transaction limits which pka98 has no control over.

Deposits Easypaisa and JazzCash deposits at pka98 are typically credited within 30 seconds to 2 minutes of the transaction being completed. NayaPay and SadaPay deposits process within the same timeframe. IBFT bank transfers can take up to 30 minutes during business hours. Card deposits are usually confirmed within 5 minutes. If your deposit has not appeared in your pka98 account after 30 minutes, contact support@pka98.app with your transaction reference number.

Deposits First, wait at least 30 minutes as some IBFT transfers can take time during peak periods. If the deposit still has not appeared, log in to your pka98 account and check Wallet → Transaction History to confirm there is no pending entry. Then contact pka98 support at support@pka98.app with your registered email, the exact PKR amount, the payment method used, and the transaction reference or screenshot from your Easypaisa, JazzCash or bank app. pka98 will trace and credit the deposit or arrange a refund within one working day.

Withdrawals pka98 processes withdrawal requests within 1–4 hours during normal operating hours. Easypaisa and JazzCash withdrawals typically reach your wallet within 30 minutes of being processed. IBFT transfers may take up to 2 hours to reach your bank account after processing. Card withdrawals can take 1–3 business days depending on your bank. Processing times may be slightly longer during weekends and Pakistani public holidays.

Withdrawals The minimum withdrawal at pka98 is Rs 1,000. The standard maximum withdrawal per transaction is Rs 500,000. If you wish to withdraw more than Rs 500,000 in a single request, contact pka98 support at support@pka98.app in advance to arrange processing. KYC verification is required for withdrawals above Rs 50,000 – ensure your CNIC documents are submitted before requesting large withdrawals to avoid processing delays at pka98.

Withdrawals No. For anti-money-laundering compliance, pka98 requires all withdrawals to be returned to the same payment method and account used for your most recent deposit. You cannot withdraw to a different Easypaisa number, a different JazzCash wallet or a different bank account than the one your deposit originated from. If you need to update your payment details, contact support@pka98.app with identity verification documents before initiating a withdrawal.

Withdrawals Common reasons a pka98 withdrawal may be rejected include: incomplete KYC verification for amounts over Rs 50,000; active bonus wagering requirements that have not yet been met; attempting to withdraw to a different payment method than the one used for deposit; or a balance discrepancy requiring investigation. In all cases, pka98 will send an email explaining the specific reason. Contact support@pka98.app if you need clarification or want to resolve the issue quickly.

Betting pka98 offers a full range of PSL betting markets including match winner, top batsman, top wicket-taker, first over runs, total sixes, total fours, method of first dismissal, innings runs and many in-play markets that update ball-by-ball during live PSL matches. For a complete breakdown of available PSL betting options at pka98, visit the PSL Betting page.

Betting Yes. pka98 offers full in-play betting on PSL matches and selected international cricket fixtures. Odds update in real time as the match progresses. In-play markets include next wicket method, runs in the current over, partnership total and match winner as updated by current match situation. Live scores are available directly on pka98 via the Live Cricket Score page so you can follow the action and place in-play bets from the same platform.

Betting If a PSL or other cricket match at pka98 is abandoned, rained off or does not reach its official completion threshold, most bet markets will be voided and your stake will be returned to your pka98 account balance as PKR. Specific settlement rules vary by market type – some markets settle on the official DLS result if one is applied. Full settlement rules are available in pka98's Terms and Conditions on the Terms page.

Betting The minimum single bet at pka98 is Rs 50 across all sports betting markets including PSL, virtual sports and other available competitions. For accumulator bets, the minimum stake per slip is also Rs 50. Maximum bet limits vary by market and event and are displayed on the bet slip at pka98 when you select a market. Very high-profile events like PSL finals may have adjusted maximum limits.

Bonuses Yes. pka98 offers a welcome bonus for new players on their first PKR deposit. The specific percentage match and maximum PKR bonus amount change periodically – the current offer is always displayed on the pka98 promotions section visible after you log in or on the registration page. The welcome bonus is available once per player and is automatically credited after your qualifying first deposit is made.

Bonuses All bonuses at pka98 are subject to wagering requirements, which means you must wager the bonus amount a specified number of times before withdrawing any winnings generated from bonus funds. The specific wagering multiplier is stated clearly in the terms of each individual bonus offer at pka98. Generally, sports bets with odds of 1.50 or higher contribute 100% towards bonus wagering, while casino games have varying contribution rates. Always read the individual bonus terms before accepting an offer at pka98.

Bonuses Bonus expiry periods at pka98 vary by offer type. The standard welcome bonus has a 30-day wagering period from the date it is credited. Reload bonuses typically have a 7-day wagering window. Free bet offers usually expire within 48–72 hours of being issued. The exact expiry date and time for any active bonus is shown in your pka98 account under Wallet → Active Bonuses. Unused bonus funds and any winnings from them are forfeited after expiry.

Bonuses Yes. pka98 runs a referral programme where existing players can earn bonus PKR credits when friends they refer register at pka98 and make their first qualifying deposit. Your unique referral code is available in your pka98 account under Account Settings → Referral Programme. Share the code with friends and family – when they register using your code, both you and your referred friend receive the referral bonus once the deposit and initial wagering conditions are met.

Casino Yes. pka98 offers live Teen Patti tables with real human dealers streamed in high definition. You can see the dealer, the cards being dealt and interact with the table via the chat interface. Multiple pka98 Teen Patti tables run simultaneously 24 hours a day with a range of betting limits from Rs 100 to Rs 50,000 per hand. For more information, visit the Teen Patti page.

Casino Yes. Crash games at pka98 use provably fair algorithms where the crash point for each round is determined before betting opens using a combination of server seed and player seeds. The result cannot be manipulated after the round begins. After each round at pka98, you can verify the fairness of the crash point result using the hash values displayed in the game history. This gives Pakistani players complete transparency and confidence that pka98 crash game results are genuinely random. See the Crash Games page for more.

Casino pka98 offers multiple live baccarat table options including standard Punto Banco, Speed Baccarat and Baccarat Squeeze. All tables feature live dealers with PKR betting limits starting from Rs 100 up to Rs 100,000 depending on the table. Side bet options including Player Pair, Banker Pair and Tie are available on most pka98 baccarat tables. Visit the Baccarat page for the complete table guide.

Casino Virtual sports at pka98 are computer-simulated sporting events – cricket, football and racing – that run continuously 24 hours a day, 7 days a week regardless of whether real sporting events are taking place. Each virtual event lasts a few minutes and results are determined by a certified random number generator. Pakistani players use virtual sports at pka98 to bet during real cricket off-seasons or when PSL fixtures are not scheduled. Betting markets on pka98 virtual cricket include match winner, total sixes and top scorer. See the Virtual Sports page for details.

Responsible Gaming Log in to your pka98 account and go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly or monthly, enter your PKR limit and save. The limit takes effect immediately. Lowering a limit is instant. Increasing a limit requires a mandatory 24-hour cooling-off period before taking effect. This asymmetry protects you against impulsive decisions during a losing session. Full details are on our Responsible Gaming page.

Responsible Gaming Self-exclusion at pka98 is available for a minimum of 6 months or permanently. To activate it, go to Account Settings → Responsible Gaming → Self-Exclusion or email support@pka98.app requesting self-exclusion. Your pka98 account will be closed within 24 hours. Your remaining PKR balance will be returned to your registered payment method within 5 working days. pka98 will not contact you with promotional offers during any active exclusion period. The self-exclusion process at pka98 has no pushback, no counteroffer – one clear request is all it takes.

Responsible Gaming Yes. pka98 offers cooling-off periods of 24 hours, 7 days or 30 days. During a cooling-off period your account is suspended – no deposits, bets or casino game access – but it is not closed. All marketing from pka98 is also paused during a cooling-off period. To activate a cooling-off period, go to Account Settings → Responsible Gaming → Cooling-Off Period or contact support@pka98.app. Cooling-off periods at pka98 cannot be reversed before their expiry date.